Subscription & Limits

Smart Reminders offers a generous free plan for individuals and small teams, with the option to upgrade for additional capacity and features. This guide explains the usage limits and subscription options.

Lifetime Free Plan

Smart Reminders provides a free plan that remains available indefinitely for all users.

What’s Included

The free plan includes:

• Full access to all core features
• Natural language reminder creation
• One-time and recurring reminders
• Microsoft Teams integration
• Web dashboard access
• Personal and team reminders
• Timezone support
• Multiple notification channels
• Basic analytics
• Standard support

Free Forever

No Credit Card Required:

• Sign up without payment information
• No trial period expiration
• Use indefinitely at no cost

No Feature Degradation:

• Core features remain available
• No feature removal over time
• Continued updates and improvements

Ideal For:

• Individual users
• Small teams
• Personal productivity
• Testing and evaluation
• Light reminder usage

Reminder Limits

The free plan includes usage limits that accommodate most individual users and small teams.

Personal Reminder Limits

Personal reminders are created by you and delivered only to you.

Free Plan Limits:

• Active one-time reminders: Up to 50 active at any time
• Active recurring reminders: Up to 10 active patterns
• Total reminders per month: Up to 200 created

What Counts:

• Active reminders waiting to fire
• Scheduled future occurrences
• Paused reminders (still count toward limit)

What Doesn’t Count:

• Completed one-time reminders
• Deleted reminders
• Reminder history

Example: If you have 30 active one-time reminders and 8 recurring patterns, you can create 20 more one-time reminders or 2 more recurring patterns before reaching the limit.

Recurring Reminder Limits

Recurring reminders count as one reminder regardless of how many times they fire.

Free Plan Limits:

• Active recurring patterns: Up to 10
• Occurrences: Unlimited within the 10 patterns
• Frequency: Any supported interval

Efficient Use:

• One daily reminder counts as 1 pattern
• One weekly reminder counts as 1 pattern
• 10 patterns can generate hundreds of notifications

Example: 10 recurring reminders with daily frequency generate up to 70 notifications per week, well within reasonable use.

Team Reminder Limits

Team reminders are created in Teams channels and notify multiple people.

Free Plan Limits:

• Active team reminders per channel: Up to 20
• Total team channels: Unlimited
• Team members notified: Unlimited
• Recurring team patterns: Up to 5 per channel

Channel-Based Counting: Each Teams channel has its own limit of team reminders.

Example:

• Channel A: 20 team reminders
• Channel B: 20 team reminders
• Channel C: 20 team reminders
• Total: 60 team reminders across 3 channels

Fair Use: Team reminder limits prevent spam and ensure quality notifications for all members.

What Happens When Limit Is Reached

When you approach or reach a usage limit, Smart Reminders handles it gracefully.

Approaching Limit Warning

When you’re near a limit:

Notification:

• Warning message when creating reminders
• Shows current usage (e.g., “47/50 personal reminders”)
• Suggests cleanup or upgrade

Actions Available:

• Delete completed or obsolete reminders
• Pause unnecessary recurring reminders
• Upgrade to higher plan

At Limit Behavior

When you reach a limit:

Cannot Create More:

• Creation attempts are blocked
• Clear error message explaining the limit
• Options to manage existing reminders

Existing Reminders Continue:

• All existing reminders still fire normally
• No interruption to scheduled notifications
• Features remain functional

Immediate Solutions:

1. Delete completed reminders:

   • Removes old one-time reminders
   • Frees up slots immediately

2. Pause recurring reminders:

   • Temporarily pause patterns you don’t need
   • Frees up recurring slots

3. Delete obsolete reminders:

   • Remove reminders no longer needed
   • Clean up old tasks

4. Upgrade your plan:

   • Increase limits instantly
   • Unlock additional capacity

Grace Period

No Hard Cutoff:

• Existing reminders never stop working
• Only new creation is limited
• No data loss or service interruption

Temporary Overages:

• Brief overages tolerated (e.g., +1 or +2 over limit)
• System allows small flexibility
• Encourages cleanup at your convenience

Usage Monitoring

Track your reminder usage to stay within limits and optimize your workflow.

View Current Usage

In Web Dashboard:

1. Navigate to Settings > Usage
2. See current counts for each limit type
3. Visual progress bars show capacity
4. Color coding indicates status (green, yellow, red)

In Teams: Type the command:

usage

Response shows:

• Personal reminders: 47/50
• Recurring patterns: 8/10
• Team reminders (this channel): 12/20
• Monthly creation count: 145/200

Usage Analytics

Usage History:

• Track reminder creation over time
• Monthly usage trends
• Peak usage periods
• Forecasted future usage

Optimization Tips: Smart Reminders suggests:

• Recurring patterns to replace repetitive one-time reminders
• Reminders that can be deleted
• Consolidation opportunities

Upgrade Options

While the free plan serves most users well, upgrades provide additional capacity and features.

When to Consider Upgrading

You might need an upgrade if:

• Consistently reaching reminder limits
• Managing multiple large teams
• Need higher capacity for growing projects
• Want advanced analytics and reporting
• Require priority support
• Need API access for integrations
• Want custom branding (enterprise)

Upgrade Benefits

Higher Limits:

• More active personal reminders
• More recurring patterns
• Higher team reminder capacity
• Increased monthly creation allowance

Additional Features:

• Advanced reminder templates
• Bulk operations
• Custom fields
• API access
• Priority notifications
• Team analytics dashboard
• Admin controls
• Custom integrations

Priority Support:

• Faster response times
• Dedicated support channel
• Video call assistance
• Custom training

Service Level Agreement:

• Uptime guarantees
• Performance commitments
• Data backup promises

How to Upgrade

Ready to upgrade?

1. Check Available Plans:

   • Visit the Smart Reminders website
   • Navigate to Pricing or Plans
   • Compare plan features and limits

2. Choose Your Plan:

   • Select the plan that fits your needs
   • Review included features
   • See pricing details

3. Upgrade Process:

   • Click Upgrade in web dashboard
   • Enter payment information
   • Confirm subscription
   • Increased limits apply immediately

4. Billing:

   • Monthly or annual billing options
   • Secure payment processing
   • Automatic renewal
   • Cancel anytime

Note: Specific pricing details and plan options are available on the Smart Reminders website. Plans are designed to fit individual users, small teams, and enterprises.

Fair Use Policy

Smart Reminders operates under a fair use policy to ensure quality service for all users.

Acceptable Use

Encouraged:

• Personal productivity reminders
• Team collaboration notifications
• Project deadline tracking
• Meeting reminders
• Regular task management

Not Allowed:

• Spam or unsolicited messages
• Automated mass notifications to users who haven’t consented
• Abusive or harassing reminders
• Illegal content or activities
• System exploitation or abuse

Enforcement

Violations May Result In:

• Warning and request to modify usage
• Temporary account suspension
• Permanent account termination (severe cases)

Appeals: If you believe enforcement was in error, contact support with details for review.

Limit Comparison

Understanding how limits work helps you plan your reminder strategy.

Personal vs Team Limits

Personal Reminders:

• Count against your personal limit only
• Not affected by team reminder usage
• Private to you
• Full control over management

Team Reminders:

• Count against channel limit
• Shared among channel members
• Visible to team
• Channel owner controls

One-Time vs Recurring Limits

One-Time Reminders:

• Higher quantity allowed (50 free plan)
• Each reminder counts individually
• Auto-removed after completion

Recurring Reminders:

• Lower pattern limit (10 free plan)
• Each pattern can generate many notifications
• More efficient for regular tasks

Recommendation: Use recurring reminders for repeating tasks to maximize efficiency and stay within limits.

Frequently Asked Questions

What happens if I delete my account?

All reminders are permanently deleted. Export your data first if needed.

Do paused reminders count toward limits?

Yes, paused reminders still count as active until deleted.

Can I gift or share my plan with others?

Plans are per-user or per-organization. Contact sales for team licensing.

Is there a reminder storage limit?

Reminder history is retained for 1 year on free plan, longer on paid plans.

Can I downgrade from a paid plan?

Yes, you can downgrade at renewal. Existing reminders beyond free limits remain but new creation is restricted.

Are there student or nonprofit discounts?

Yes, special pricing available for eligible organizations. Contact sales with verification.

Next Steps

Understanding your limits helps you use Smart Reminders effectively:

1. Monitor your usage regularly
2. Optimize by using recurring patterns
3. Clean up completed reminders
4. Consider upgrade when needed
5. Contact Support with questions

Start using Smart Reminders today and stay within your generous free limits while boosting productivity!